Privacy policy
Last updated: Monday, July 6th, 2026
This Privacy Policy describes how resinlampart.com (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from resinlampart.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
SECTION 1 – CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
SECTION 2 – HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to:
- Communicate with you;
- Screen orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Personalization data
Some of our products (such as engraved or custom resin lamps) require you to submit personal details — for example, a name, date, or short message — for the purpose of manufacturing the product you ordered. This information is used solely to produce and fulfill your order and is not used for any other purpose.
Source: information you provide to us directly during checkout.
Order information
When you place an order through the Service, we collect certain information from you, including your name, billing address, shipping address, payment confirmation (via PayPal or other payment processor), email address, and phone number. We refer to this information as “Order Information.”
We use Order Information to:
- Provide products or services to you, including processing payments, arranging shipping, and sending you confirmations and invoices;
- Communicate with you;
- Screen orders for potential risk or fraud; and
- When in line with the preferences you have shared, provide you with information or advertising relating to our products or services.
Source: collected directly from you.
Device information
We collect certain information about your device when you access the Service, including information about your web browser, IP address, time zone, and cookies installed on your device.
We use this information to:
- Power our analytics processes, to better understand our visitors;
- Ensure and improve the security and integrity of our website; and
- Optimize our Service (for example, by generating analytics about how our customers browse and interact with the Service, and to assess the success of our marketing and advertising campaigns).
Source: automatically collected using cookies and similar technologies.
Customer support data
We collect information from you when you contact us for customer support (for example, via email at [email protected]), including your name, email address, and the content of your message.
We use this information to respond to your inquiries and improve our customer support.
SECTION 3 – COOKIES
Like many websites, we use cookies and similar technologies to power and improve our Service (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the Service. You can set your browser to refuse cookies, but this may limit your ability to use some features of the Service.
SECTION 4 – HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:
- With vendors or third-party service providers who help us provide our Services, including:
- WooCommerce (our e-commerce platform provider)
- PayPal (payment processing)
- Google Workspace (email communication)
- Shipping carriers, for order fulfillment
- Web hosting and analytics providers
- To comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights;
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We do not sell your personal information to third parties for monetary consideration, and we do not share your personal information with third parties for their own independent marketing purposes without your consent.
SECTION 5 – THIRD-PARTY WEBSITES AND LINKS
The Site may provide links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.
SECTION 6 – DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
SECTION 7 – YOUR RIGHTS
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- The right to access personal information we hold about you;
- The right to request that we correct or update inaccurate personal information;
- The right to request that we delete your personal information;
- The right to opt out of marketing communications at any time (by using the unsubscribe link in our emails or contacting us directly);
- The right to withdraw consent where we rely on consent to process your information.
To exercise any of these rights, please contact us at [email protected].
European users: If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.
California users: If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal information. We do not sell personal information as defined under the CCPA.
SECTION 8 – CHILDREN’S PRIVACY
The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
SECTION 9 – DATA SECURITY
We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
SECTION 10 – INTERNATIONAL DATA TRANSFERS
Please note that we may transfer, store, and process your personal information outside the country in which you reside, including in Vietnam and other countries where our service providers operate. By using the Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
SECTION 11 – CONTACT US
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
Email: [email protected]
Website: resinlampart.com